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Call or send us an email or call us to enquire on the mobile phone number. If there's no answer, leave a message and someone will get back to you quickly.
If you have a particular date in mind, we will always do our best to accommodate this. You will need to give us a contact name, a contact phone number (preferably a mobile), the number of people in your group, ages of any children and let us know of any relevant medical conditions or disabilities. You will then be sent an email with all the details of the trip and instructions on.
Please bear in mind that trips will not be running every weekday during the early and the late season, so some flexibility is useful. It's always recommended that you book at the start of your stay in case the weather is bad and we can then postpone you until later in the week. Payment is usually made on arrival by cash or cheque, though for group bookings of more than six people we ask for a 50% deposit in advance. This is refundable if the weather is unsuitable, though we will try and rearrange to another day if you like. Some people have vouchers - this needs to be made clear on booking, and please make sure your voucher is still in date.
Please make sure you call us and let us know with as much notice as possible if you are unable to come for any reason or if there are fewer in the party . There's little that's more frustrating than everyone on the pier waiting for people who aren't coming!